Feasty Privacy Policy

Last Updated: January 2026

1. Introduction

Feasty ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, and share information when you use the Feasty mobile application, website, and related services (collectively, the "Platform").

By using Feasty, you agree to the practices described in this Policy. If you do not agree, please do not use the Platform.

Role of Parties: Feasty acts as a data controller for information we process to operate the Platform. Vendors are independent controllers of information they receive to fulfill orders. Our vendors and service providers act as service providers/contractors under applicable law.

2. Information We Collect

We may collect:

  • Account Information: name, email, phone, password.
  • Order Information: items ordered, payment method, pickup/delivery details.
  • Vendor Information: business name, payout details.
  • Payment Data: handled by Stripe (we don't store card details).
  • Location Data: approximate location (with consent).
  • Device & Usage Data: IP, browser type, app version, logs.
  • Communications: emails, texts, or in-app messages.
  • Cookies & Tracking Data: to improve service and analytics.

We retain data as long as needed to provide services, comply with legal obligations, or resolve disputes, after which it is deleted or anonymized.

3. How We Use Information

We use information to:

  • Process and fulfill orders.
  • Provide customer and vendor support.
  • Facilitate payments and vendor payouts.
  • Improve and personalize the Platform.
  • Send transactional updates (orders, security alerts).
  • Send marketing communications (with consent where required).
  • Detect fraud, enforce Terms & Conditions, and comply with law.

Currently, we do not use personal information for cross-context behavioral advertising or automated decision-making that produces legal effects.

4. How We Share Information

We may share information with:

  • Vendors: to fulfill orders.
  • Stripe: to process payments.
  • Service Providers: hosting, analytics, and support tools.
  • Legal Authorities: if required by law.
  • In case of business transfer (e.g., merger or acquisition).

We do not sell personal information. If our practices change, we will provide a clear opt-out mechanism before doing so.

5. Privacy Rights

Depending on your state of residence, you may have rights to:

  • Access or receive a copy of your data.
  • Request correction or deletion.
  • Opt out of sale/sharing of personal data.
  • Limit use of sensitive personal information.
  • Appeal if we deny your request.

At this time, all privacy rights requests may be submitted by emailing [email protected]. We will verify requests using account information and respond within legal timelines. Appeals may also be submitted by email.

6. Children's Privacy

The Platform is not directed to children under 13, and we do not knowingly collect data from them. If we discover such data, we will delete it.

We also do not knowingly sell or share personal information of users under 16. If this changes, we will seek opt-in consent as required by law.

7. Communications & SMS

By providing a phone number, you may receive transactional texts (e.g., order updates, account alerts). Marketing texts require separate opt-in consent. You may opt out at any time by replying STOP or emailing support.

8. Cookies & Tracking

We use cookies and similar tools for login, security, and analytics. You can adjust browser settings to disable cookies, though some features may not work.

We do not currently respond to Do Not Track (DNT) signals. Where required by law, we will honor Global Privacy Control (GPC) signals once implemented.

9. Security

We are implementing reasonable safeguards to protect your data, consistent with applicable laws (including the NY SHIELD Act). While no system is 100% secure, we take steps to reduce risks. Users share information at their own risk.

10. International Users

If you access Feasty outside the U.S., your data may be transferred to and stored in the U.S. We will apply safeguards as required by law for such transfers.

11. Financial Incentives

We do not currently offer financial incentive programs for your data. If we do, we will provide a separate notice with material terms and opt-in consent.

12. Changes to this Policy

We may update this Privacy Policy periodically. Material changes will be posted in the app or on our website with an updated date.

13. Contact Us

For privacy questions or to exercise rights:

Email: [email protected]